A Unified Inbox Connected to Your Website, Social, and CRM
Consolidate email, web chat, WhatsApp, Google Business Messages, Facebook DMs, Instagram messages, and SMS into a single view. Reply faster, keep team conversations organized, and never lose a lead across separate apps.
Stop Switching Between Five Different Messaging Apps
Jumping between Instagram, Facebook, email, and your phone means slow replies and missed inquiries. Every incoming customer message lands in one stream instead, so your team answers from a single screen.
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RM
Raul M.New
Hey, I wanted to follow up on...
MB
Maria B.
Can I reschedule to Friday?
4:02 PM
CA
Carlos A.
Do you offer weekend hours?
4:02 PM
KS
Karen S.
Thanks for the quick reply!
4:02 PM
KQ
Kevin Q.
What's included in the plan?
4:01 PM
TS
Tina S.
Left a review - 5 stars!
3:58 PM
SA
Sam A.
How soon can you start?
3:54 PM
RS
Rosa S.
Got the invoice, paying now
3:53 PM
New Message: Raul Moreno
○ Close conversation
Hey, I saw your website and wanted to ask about your CRM setup.
Hi Raul! Thanks for reaching out. We'd love to walk you through it - want to book a quick call?
Sure - what times do you have this week?
I just sent you a link to our calendar. Pick any slot that works for you!
Perfect, booked for Thursday 2pm. Do you take payment upfront?
Great! You'll get a confirmation email shortly. No payment until after our call.
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Complete Channel Coverage with Instant Contact Context
Respond to emails, WhatsApp messages, social DMs, web chat, Google reviews, and SMS (available as an add-on) without changing tabs. Every conversation links to the client’s contact card — past purchases, booking notes, and pipeline status sit right beside the thread.
Assign Conversations, Save Replies, Text Two Ways
Assign incoming conversations to specific staff, use saved replies to answer common questions in seconds, and run two-way texting on the SMS add-on — so every customer response is fast, consistent, and tracked against their record.
Lisa Chen
Instagram DM · 11:42 PM
✓ AI Replied
How much for the full package?
Hi Lisa! Thanks for reaching out 💖 Here's our full pricing and packages: [link]. Feel free to DM us any questions!
🎯 Auto-DM sent
👤 Contact created
📈 Added to pipeline
Amanda Fischer
Google Review · 6:15 AM
✓ AI Responded
⭐⭐⭐⭐⭐
"Absolutely incredible service. They built our website and CRM in under two weeks. Everything just works."
🌟 Published
📌 Tagged: Happy Customer
James Walker
Email · 7:30 AM
14 conversations
Hey, just checking on the invoice from last week - #4021. Can you resend?
Hi James! Just resent it to your email on file. Let me know if you need anything else.
📧 Auto-followup sent
💰 Invoice resent
📅 Client since Jan 2025
Every Channel. One Inbox.
All your conversations in one place.
| Feature | What You Get |
|---|---|
| Send and receive directly inside the inbox | |
| Facebook Messenger | Two-way conversations with leads and customers |
| Instagram DM | Reply without opening the app |
| Google Business Messages | Respond to GBP inquiries |
| Web Chat | Widget on your website routes to your inbox |
| SMS (Add-On) | Two-way texting — available as add-on |
| Two-way messaging via all-in-one chat widget | |
| Google Reviews | Read and respond without leaving the platform |
| Conversation AI | Auto-pilot or suggested draft replies |
| Snippets | Reusable templates for fast replies |
| Advanced filters | Sort by channel, status, tags — save as views |
| All-in-One Chat Widget | One widget offering chat, email, WhatsApp, FB, IG |
| See Pricing |
Unified inbox tools cost $600–$1,200/yr. Yours is included.
Your Business, One Login
Conversation AI
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Content AI
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AI Employee + Voice AI
Content writing, review responses, customer chat, and phone calls — handled by AI, logged to your CRM, running 24/7. Available as an add-on on any plan.
See AI Features →